Terms of Use

The following information sets out the terms of use for www.hannahvleigh.com

Prices

Prices shown on this site are in GBP and are inclusive of VAT.

Payment

PayPal is our secure payment processor. 

A PayPal account is not required to use this service. We support guest payments from all major credit and debit cards. 

Disclaimer

Each item is hand crafted by Hannah in her Bristol studio. Please carefully read the descriptions for each product as some items are made to order and the time allowed for dispatching said item(s) reflects that. 

Descriptions of products and pricing are subject to change at any time without notice, at the sole discretion of Hannah Leigh. Products are subject to return or exchange only as set out in our return policy.

By making a purchase through this site, you agree that you have: 

  1. Read the item description and shop policies before making a purchase;

  2. Submitted appropriate payment for item(s) purchased; and

  3. Provided accurate shipping information at the checkout.

Please feel free to contact Hannah with any queries using the Contact page. All products remain the property of Hannah Leigh until payment is received in full.

When ordering rings, it is solely the customers responsibility to ensure they have ordered the correct size. Please see the Ring Size Guide for further information. 


Privacy Policy

The following information sets out our Privacy Policy in line with the General Data Protection Regulation (GDPR), which came into effect 25th May 2018.

Personal Information

When we refer to “Personal Information” in this Privacy Policy, we are talking both about device information and order information.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this device information with Squarespace, our website analytics provider, to learn about site traffic and activity.

In addition when you make a purchase through this website, we collect personal information from you to fulfil the order. This order information may include your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. The cookies Squarespace uses are:

Consent

When you provide us with personal information to complete a transaction, verify your payment card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We use the order information to fulfil any orders placed through this website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Security

This site will only provide your information to our website hosting provider, third-party payment gateways and other payment transaction processors, who collect and use your information only to the extent necessary to allow them to perform the services they provide to us. 

To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed or altered. The checkout page on this site is encrypted and secure, it is protected by SSL to protect credit card information and also Level 1 PCI compliant and uses 128 bit SSL encryption.